VoIP Questions
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What type of equipment do I need to make VoIP calls?
A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as ADSL, naked DSL or via a local area network. The phone can be a VoIP phone, which connects directly to the Internet or you can use a normal telephone and a VoIP adapter.
Is there a difference between making a Local call and a Long Distance Call?
Some VoIP calls are free, normally only for calls to other subscribers to the service. It is possible for you to select an area code different from the area in which you live as your phone number. This means you may not incur long distance charges if you call a number in your area code regardless of geography. It also means that people who call you may not incur long distance charges depending on their area code and service.
If I have VoIP service, who can I call?
Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call any phone number, anywhere in the world. The call can be made to a local number, a mobile phone, to a long distance number, or an international number. You may even utilize the service to speak with more than one person at a time. The person you are calling does not need any special equipment, just a phone.
What are the advantages of VoIP?
Because Internet Voice is digital, it may offer features and services that are not available with a traditional phone. If you have a broadband internet connection, you need not maintain and pay the additional cost for a line just to make telephone calls. With many VoIP plans you can talk for as long as you want with any person in the world (the requirement is that the other person has an Internet connection). You can also talk with many people at the same time without any additional cost.
Go to www.atpNET.com.au to view atpNET VoIP plans.
What are the disadvantages of VoIP?
If you’re considering replacing your traditional telephone service with VoIP, there are some possible differences: · Some Internet Voice services don’t work during power outages and the service provider may not offer backup power. It may be difficult for some VoIP services to seamlessly connect with the 000 dispatch centre or identify the location of Internet Voice 000 callers; or · They may or may not offer white page listings.
In addition, Fax’s and Modem calls are not possible at this stage over VoIP connections.
Can I take my VoIP adapter with me when I travel?
You may be able to use your VoIP service wherever you travel as long as you have a high speed Internet connection available. In that case it would work the same as from your home or business.
What is the average data usage for a 1 hour conversation?
Assuming the codec used is the G729A or similar, 1 hour of conversation would consume approximately 11MBytes of data.
What is the minimum Internet speed needed for quality VoIP calls?
We recommend a minimum speed of 512K x 128K for quality Internet calls.
While many users find 250K x 64K satisfactory for their needs the higher speed provides a more usable environment for the home office and small business. We have several satisfactory results with 56K dial up modems, although would never recommend this connection speed except in emergencies or remote locations where higher speeds are unavailable.