Support Services

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At ATP, we pride ourselves on providing  customers a one-stop communications solution. In addition to our comprehensive range of VoIP products for all application types, we also place high priority on customer service. We understand that the process of acquiring, implementing and maintaining a new system or technology can be complex and intellectually overwhelming.  Hence, we ensure that our customers receive much needed attention, professional advice and support throughout the process for a smooth transition path.

Whether you require consultancy services on the best cost-effective telephony solution for your organisation, prior to making a purchase, or after-sales service for installation or on-going technical support for your newly implemented telephony solution, ATP offers customers support services at all stages of the purchasing process.

Our engineers are Digium-Certified Asterisk Professional (dCAP) qualified whose knowledge on Asterisk and VoIP communication are complemented with many years of industry experience and training.

If you would like professional advice on the best possible telephony solution for your organisation, email us your enquiry to sales@austechpartnerships.com or complete the Product & Services Enquiry Form.

Installation Support

ATP provides free 1-hour installation support to assist customers with installation of their newly purchased Digium hardware. Learn more.

Commercial Asterisk Support

Discover priority access to ATP Support Centre for assistance on configuration and maintenance of your telephony solution. Learn more.